Rest assured that credit card and other payment data are not stored on our servers at all and were not vulnerable in this incident. Even though all account passwords that could have been accessed were hashed and secured in accordance with best practices, out of an abundance of caution we are requiring all Plex accounts to have their password reset. We immediately began an investigation and it does appear that a third-party was able to access a limited subset of data that includes emails, usernames, and encrypted passwords. Yesterday, we discovered suspicious activity on one of our databases. While we believe the actual impact of this incident is limited, we want to ensure you have the right information and tools to keep your account secure. Plex did share technical details about the security breach, below is the Plex data breach notification: We want you to be aware of an incident involving your Plex account information yesterday.
The company is urging all users to immediately reset account passwords and log out of all devices connected to its service. In response to the unauthorized access to its database, the company urges all its users to immediately reset account passwords and log out of all devices connected to its service. Exposed data includes emails, usernames, and encrypted passwords.
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